Privacy Policy

This Privacy Policy describes how Maple Hearth Coffee Roasters ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, make a purchase, or interact with us in any way.

Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Identifiable Information: This includes your name, email address, mailing address, phone number, and payment information (processed securely by third-party processors) when you make a purchase or sign up for our newsletter.
  • Usage Data: We automatically collect information when you access or use our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

How We Use Your Information

The information we collect is used for various purposes, including to:

  • Process your orders and manage your accounts.
  • Provide and maintain our service.
  • Improve, personalize, and expand our website and services.
  • Communicate with you, including sending newsletters, promotional materials, and updates. You can opt-out of marketing communications at any time.
  • Detect, prevent, and address technical issues or fraudulent activities.
  • Comply with legal obligations.

Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We employ third-party companies and individuals to facilitate our service (e.g., payment processing, website hosting, email delivery). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: If Maple Hearth Coffee Roasters is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
  • Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of Maple Hearth Coffee Roasters, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, protect against legal liability.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your jurisdiction, you may have the following data protection rights:

  • The right to access, update or delete the information we have on you.
  • The right to rectify your information.
  • The right to object to our processing of your personal data.
  • The right to request the restriction of the processing of your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time where Maple Hearth Coffee Roasters relied on your consent to process your personal information.

To exercise any of these rights, please contact us at info@maplehearthcoffee.ca.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@maplehearthcoffee.ca
  • By phone: (416) 555-0123
  • By mail: 2847 Yonge Street, Suite 101, Toronto, Ontario, M4N 2J4, Canada

Last updated: October 26, 2023